Practical takes on monitoring, observability, and not getting woken up at 3am.
What an AI SRE agent does, what it shouldn't do, and how to evaluate one before it touches production.
Why the first question of every incident takes so long to answer, and how to answer it in seconds.
Most incident time goes to understanding the problem, not fixing it. Practical ways to cut it down.
The hidden cost isn't license fees - it's the gaps between tools that nobody owns.
Alert fatigue isn't about volume. It's about monitors nobody owns, thresholds nobody chose, and alerts nobody feels responsible for fixing.
New Relic surveyed 1,700 teams. $2M/hour outage costs, 73% without full-stack observability, and a third of engineering time lost to firefighting.
Every post-mortem has the same line: "we should have had monitoring for that." Here's a practical checklist for finding blind spots before they find you.